Privacy Policy

At Merkai, we are committed to protecting your privacy and ensuring that your data is used safely and responsibly. This policy outlines how we collect, use, and protect the information you provide through our website or services.

1. Information We Collect

Personal Information: Such as name, email address, phone number, and other details you provide when contacting us or requesting services.
Technical Information: Such as your IP address, browser type, operating system, and browsing history on the website.
Financial Information: Such as payment details required to process requested services.

2. How We Use the Information

We use the collected information for the following purposes:

Delivering and improving requested services.
Communicating with you regarding your inquiries or service requests.
Sending marketing offers or updates if you have consented to receive them.
Analyzing website performance to enhance user experience.

3. Information Protection

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, modification, or disclosure.
Sensitive data (such as payment details) is stored securely and encrypted.

4. Sharing Information with Third Parties

We do not sell or share your personal data with third parties except in the following cases:

If you have explicitly consented to it.
When necessary to deliver services (e.g., sharing payment details with payment gateways).
If legally required to disclose the data.

5. Use of Cookies

Our website uses cookies to improve your browsing experience and analyze website performance.

You can adjust your browser settings to disable cookies; however, this may affect certain website functionalities.

6. Your Rights

You have the right to access, correct, or delete the personal data we collect about you.
You can withdraw your consent for the use of your data for marketing purposes at any time.

7. Links to External Sites

Our website may contain links to other websites. We are not responsible for the privacy policies or content of those websites.

8. Updates to the Privacy Policy

The company reserves the right to amend this privacy policy at any time. You will be notified of changes via email or through a notice on the website.

9. How to Contact Us

If you have any questions or concerns about the privacy policy, please contact us:

Email: [info@merkai.sa]