Terms of Service

At Merkai, we offer you exceptional marketing services, and by using this website or our services, you agree to comply with the following terms of service. Please read these terms carefully.

1. Acceptance of Terms

By using this website or requesting any of our services, you agree to all the terms and conditions mentioned here. If you do not agree to any clause, please refrain from using the website.

2. Description of Services

We provide comprehensive marketing services, including:

• Annual reports
• Social media account management
• Planning and executing advertising campaigns
• Event management
• Visual identity
• Website design
• Media production
• Internal communication

The company reserves the right to modify or update services in line with market or client needs.

3. Client Obligations

• Provide all required information and materials needed to execute the services on time.
• Adhere to specified payment deadlines.
• Ensure that all materials provided to the company do not violate intellectual property rights or any other laws.

4. Payments and Financial Policies

• All fees and prices are predetermined in contracts or invoices.
• Payments must be made according to the specified deadlines.
• Non-payment on time may result in suspension or termination of services.
• Refunds are only provided in pre-agreed cases.

5. Intellectual Property Policy

• All content produced by the company is owned by the company until full payment is received.
• The client agrees not to use any materials produced by the company without prior written permission.

6. Privacy Policy

• The company is committed to protecting client privacy and will not share their data with third parties without their consent.
• All provided data is used solely for delivering the required services.

7. Disclaimer

• The company is not liable for any losses arising from factors beyond its control, such as technical failures or changes in social media platform policies.
• The final results of marketing campaigns depend on many factors, and the company does not guarantee specific outcomes.

8. Service Termination

• Either party has the right to terminate the contract at any time, provided a prior written notice is given.
• The client is required to pay all dues for completed work before termination.

9. Amendment of Terms

The company reserves the right to amend the terms of service at any time, with notification of clients via email or an announcement on the website.

10. Governing Laws

These terms of service are governed by the laws of the Kingdom of Saudi Arabia.

11. Contact Us

If you have any inquiries regarding the terms of service or our services, please contact us:

• Email: [info@merkai.sa]